Question about your bill
What billing or insurance information will I receive?
After your visit your insurance will send an explanation of benefits (EOB). This will explain how much your insurance re-imbursed the physician and what is your responsibility.
How long will it take to get things settled with the insurance company?
Depending on the insurance company/plan it can take up to 3 weeks before your claims are processed.
Why am I getting bills from physicians?
Every January (most PPO plan's deductible rolls over). Just like your car insurance your health insurance may have a deductible which has to be met before your claims will be paid.
If your deductible has been met some plans have a co-pay and others have co-insurance. Please ask us if you would like us to clarify.
I received a notice that my insurance company has paid on my bill - but I can't understand how they calculated their payment amount. Do you know?
Every insurance company has a fee schedule which as a provider I have to adhere to. You should always look at the contracted fee schedule to determine what your balance is.